Help: Planning Requests

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Submitting a Planning Request

  1. Log in to your account.
  2. Go to Plan Request.
  3. Enter a title describing the occasion (e.g., "Horror night for 4 friends").
  4. Describe your preferences: genres, mood, any movies you have already seen, etc.
  5. Optionally set a genre preference and party size.
  6. Click Submit Request.

After submitting, a confirmation message appears and the request is sent to our team.

Tracking Your Requests

Visit My Requests to see all your past submissions. Each card shows the request title, current status, and a preview of your description.

Statuses:

  • Pending – awaiting an admin response
  • In Progress – an admin is working on it
  • Completed – a response has been posted

Reading the Expert Response

Once an admin marks your request as completed, their response appears in a dark box below the request description. This typically includes recommended movies, snack ideas, and tips.

Rating the Response

After a request is marked completed, a star-rating dropdown appears. Select a rating from 1 to 5 stars and click Submit Rating. This feedback helps us improve the service.